Shipping policy
AUSTRALIAN SHIPPING
Australia Post is experiencing delays. We appreciate your patience and understanding.
STANDARD SHIPPING
$10 flat rate for all orders within Australia.
Delivered within 2–5 Business days*
*The 2-5 Business Days for Australia Post delivery begins from the time the parcel is collected by Australia Post.
EXPRESS SHIPPING
$15 flat rate for all orders within Australia. FREE for all orders over $200 within Australia.
Delivered within 1-3 Business days*
*The 1-3 Business Days for Australia Post Express delivery begins from the time the parcel is collected by Australia Post.
**Customers should allow an additional two days for delivery to Western Australia and locations outside of metropolitan areas.
All orders placed before midday will be processed within 24 hours of the next business day (where stock is available).
We use Australian Post for all orders. Upon shipment, you will receive a shipping confirmation email with your tracking number.
Delivery dates supplied by Joni are an estimate only and Joni will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay by our delivery partners.
INTERNATIONAL SHIPPING
Joni uses Australia Post for all international orders.
Once your order is shipped, you will receive a shipping confirmation email with your Australia Post tracking number.
Once your order is shipped, you will receive a shipping confirmation email with your Australia Post tracking number.
NEW ZEALAND
FREE shipping to New Zealand for orders over $350 AUD.
$30 AUD flat rate for orders under $350 AUD.
The delivery timeframe is 2-5 business days.
Australia’s 10% GST is not charged on international orders. This tax will automatically be removed at checkout once your delivery address is complete.
OTHER COUNTRIES
At this time, we do not ship to countries outside of Australia and New Zealand.